IgniteLocal.ai Privacy Policy
This Privacy Policy describes how Matchstick Studio LLC (“IgniteLocal,” “we,” “us,” or “our”) collects, uses, and shares personal information in connection with the IgniteLocal.ai AI visibility optimization service, website, and related features (collectively, the “Service”). By using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.
This Policy works together with our Terms of Service. Where they conflict on privacy matters, this Policy controls.
We collect information that identifies or can reasonably be linked to you or your business (“personal information”). This may include:
Contact and account details: name, email address, phone number, billing address, business name, website URL, service area, hours, services offered, and other business profile information you submit via our intake form or account.
Payment and transaction information: payment card details, billing history, subscription plan, and purchase records (processed by our payment providers; we do not store full card numbers).
Communications: messages you send us through support forms, email, or other channels.
Device and usage data: IP address, browser type, device identifiers, pages visited, time spent, and interaction data collected automatically via cookies and similar technologies.
Analytics and results data: information related to AI referral traffic or performance tracking that you choose to share or that we help configure (for example, guidance on viewing referral sources in your own analytics tools).
We do not require or request passwords, login credentials, or access to your website, Google Business Profile, or other accounts.
Directly from you when you create an account, complete the intake form, purchase a subscription, or contact us.
Automatically when you visit our website or use the Service, through cookies, pixels, and similar tools.
From service providers who assist with payments, hosting, analytics, or delivery of the Service.
From business partners or technology providers involved in delivering the AI optimization features (on our behalf and under confidentiality obligations).
We use personal information to:
Deliver, operate, and improve the Service, including structuring and publishing your business information to data sources used by AI platforms.
Process payments, manage subscriptions, and provide account support.
Communicate with you about your account, results, updates, and (where permitted) relevant service offerings.
Detect and prevent fraud, abuse, or security issues.
Comply with legal obligations and enforce our Terms of Service.
Analyze aggregated or de-identified usage patterns to enhance features and performance.
We do not use your business profile information or personal information to train general-purpose AI models for unrelated purposes. Data is used solely to provide and improve the Service you have requested.
We share personal information only as needed and subject to appropriate safeguards:
With vendors and service providers who process data on our behalf (payment processors, hosting providers, analytics tools, customer support platforms, and the technology providers that power the underlying AI optimization capabilities).
With affiliates or within our corporate group for operational purposes.
When you direct us to share information or when required to deliver the Service (for example, publishing structured business details to external data sources).
In connection with a business transaction such as a merger, acquisition, or sale of assets.
To comply with law, respond to legal process, protect rights and safety, or enforce our agreements.
In aggregated or de-identified form that does not identify you.
We do not sell your personal information.
We use cookies and similar technologies for essential site functions, to remember preferences, understand usage, and support marketing where applicable. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
We retain personal information for as long as needed to provide the Service, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Business profile information may be removed from AI-related sources after cancellation, subject to the retention practices of third-party platforms.
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, or to opt out of certain uses (such as marketing communications). You can unsubscribe from promotional emails via the link in those messages. To exercise other rights or make a privacy request, contact us using the details below. We will respond in accordance with applicable law.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
The Service is intended for businesses and is not directed to children under 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.
Your information may be processed in the United States and other countries where our service providers operate. We take steps to ensure appropriate protections for such transfers.
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Material changes will be posted on this page and, where appropriate, notified via email or the Service. Continued use after an update constitutes acceptance of the revised Policy.
For questions about this Privacy Policy or to submit a privacy request, contact us through the support channels listed on ignitelocal.ai or by writing to Matchstick Studio LLC at the contact address provided on our website.
Last updated: November 4, 2026